Please read these terms and conditions carefully before using our services or conducting business with ZeVo Metals (Private) Limited.
Last Updated
December 23, 2024
SECP Registered
Company No: 0209534
By accessing our website, placing orders, or engaging in business with ZeVo Metals, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
ZeVo Metals (Private) Limited (SECP Registration: 0209534) is a Pakistan-based manufacturer and global exporter specializing in premium copper and aluminum products. We serve clients worldwide with a commitment to quality, transparency, and professional business practices.
Since 2016
15+ Countries
ISO Certified
In these Terms and Conditions, unless the context otherwise requires:
By accessing our website, submitting inquiries, placing orders, or engaging in any business transaction with ZeVo Metals, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Registered businesses, importers, distributors, and manufacturers engaged in legitimate commercial activities.
You must be at least 18 years of age or the age of majority in your jurisdiction to conduct business with us.
We welcome international buyers. You must comply with all import/export laws applicable in your jurisdiction.
Must provide valid business documentation and comply with anti-money laundering regulations.
We manufacture and supply premium-grade copper and aluminum products including:
All products comply with international standards including:
Mill Test Certificates (MTC) and Material Certificates are provided with all shipments.
Irrevocable L/C at sight or usance (preferred for large orders)
Bank wire transfer (30% advance, 70% before shipment or against copy of documents)
Available for established clients with approved credit terms
Net 30/60/90 days available for pre-approved clients only
Submit your requirements; receive detailed quotation within 24 hours
Accept quotation and submit purchase order with specifications
We issue PI with payment instructions and delivery timeline
Upon payment confirmation, production begins (15-30 days typical)
Products shipped with complete export documentation
MOQ varies by product type and specification:
Free on Board (Port of Karachi/Lahore)
Cost, Insurance & Freight included
Delivered to destination (negotiable)
We work with reputable freight forwarders and shipping lines to ensure safe and timely delivery worldwide.
Note: Timelines are estimates. Delays due to force majeure, customs, or unforeseen circumstances are beyond our control.
Risk and title transfer according to agreed Incoterms:
Every product undergoes rigorous quality control at multiple stages:
Incoming material verification
Continuous quality monitoring
Comprehensive quality verification
Final verification before dispatch
We welcome independent third-party inspection agencies such as:
Note: Third-party inspection costs are borne by the buyer unless otherwise agreed in writing.
We warrant that all products supplied by ZeVo Metals:
Warranty Period: 90 days from date of delivery for manufacturing defects only
To file a claim or complaint, you must:
Contact us within 7 days of receiving goods for visible defects or 30 days for hidden defects
Submit photos, videos, inspection reports, and detailed description of the issue
Keep defective products unused and in original condition for inspection
We may send representatives or request third-party inspection to verify the claim
Our warranty does NOT cover:
Maximum Liability: Our liability is limited to replacement of defective products or refund of purchase price. We are not liable for consequential, indirect, or incidental damages.
Standard Orders: Due to the custom nature of B2B metal products, returns are generally not accepted unless products are defective or do not meet agreed specifications.
Defective Products: If products are found defective within warranty period, we will replace them or provide credit at our discretion.
Wrong Shipment: If we ship incorrect products due to our error, we will arrange replacement at our cost.
Return Shipping: All return shipping costs are borne by the party responsible for the issue. Pre-approval required for all returns.
To the maximum extent permitted by law, ZeVo Metals shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
Maximum Total Liability: In no event shall our total liability exceed the amount paid by you for the specific products giving rise to the claim.
Neither party shall be liable for failure to perform its obligations due to circumstances beyond reasonable control, including but not limited to:
Earthquakes, floods, fires, storms, pandemics
Laws, regulations, embargoes, sanctions
Strikes, lockouts, labor shortages
Shipping delays, port closures, transport failures
Notice Requirement: The affected party must notify the other party promptly in writing of the force majeure event and its expected duration. Performance obligations will be suspended during the force majeure period.
All content on our website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of ZeVo Metals (Private) Limited and protected by international copyright, trademark, and intellectual property laws.
If you provide us with custom designs, drawings, or specifications, you warrant that you own all rights to such materials and grant us a license to use them solely for manufacturing your order. We will not disclose your proprietary information to third parties.
Both parties agree to keep confidential all business information, technical data, pricing, and trade secrets disclosed during our business relationship. This obligation continues for 5 years after termination of business relations.
We protect your business data, orders, and proprietary information
You must protect our pricing, processes, and business methods
These Terms and Conditions and all business transactions shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, without regard to its conflict of law provisions.
In the event of any dispute, controversy, or claim arising from these terms, the parties agree to the following resolution process:
Both parties will attempt to resolve disputes amicably through good-faith negotiations within 30 days
If negotiation fails, parties agree to submit to mediation by a neutral third party
Unresolved disputes will be settled by arbitration in accordance with ICC Arbitration Rules
Arbitration Venue: Lahore or Gujranwala,
Pakistan (or mutually agreed location)
Language: English
Awards: Arbitration awards are final and
binding on both parties
The courts of Gujranwala, Pakistan shall have exclusive jurisdiction over any legal proceedings, subject to the arbitration clause above. By doing business with us, you consent to the personal jurisdiction of these courts.
These terms constitute the entire agreement between parties and supersede all prior agreements, unless otherwise specified in writing.
If any provision is found unenforceable, the remaining provisions shall continue in full force and effect.
Failure to enforce any right or provision does not constitute a waiver of that right or provision.
You may not assign or transfer rights under these terms without our prior written consent.
All notices must be sent in writing to the addresses specified in the contact section below.
English version of these terms shall prevail in case of any discrepancy with translations.
ZeVo Metals reserves the right to modify, amend, or update these Terms and Conditions at any time. Changes will be effective upon posting to our website.
Notification: Material changes will be communicated via:
Your Responsibility: It is your responsibility to review these terms periodically. Continued use of our services constitutes acceptance of modified terms.
For questions, concerns, or inquiries regarding these Terms and Conditions, please contact us:
ZeVo Metals (Private) Limited
SECP Registration: 0209534
NTN: 9316759
Plot No 3, Khalifa Aslam Park
Nosehra Sansi Road, Gala
Masjid
Rehman Wala, Gujranwala
Punjab, Pakistan
Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM (PKT)
By placing an order or engaging in business with ZeVo Metals (Private) Limited, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.