Your Questions Answered

Frequently Asked Questions

Q: What is your Minimum Order Quantity (MOQ)?

Our minimum order quantity is 1×20ft container (approximately 20-25 metric tons depending on the product). This MOQ applies to both trial orders and regular orders.

Q: What are your payment terms?

Our standard payment terms are 50% Advance Payment + 50% Against Bill of Lading (BL). We accept both Letter of Credit (L/C) and Telegraphic Transfer (T/T).

Q: What is your production lead time?

Our standard production lead time is 20-25 days from the date of receiving your advance payment and order confirmation.

Q: Do you allow third-party inspection?

Yes, absolutely! We welcome third-party verification and inspection by SGS, Bureau Veritas, Intertek, TÜV, or any other internationally recognized inspection agency of your choice.

Q: Can you customize products according to our specifications?

Yes! As a manufacturer, we offer complete customization according to your specific requirements including custom sizes, alloy composition, surface finish, temper, marking, and packaging.

Everything you need to know about working with ZeVo Metals. Find answers to common questions about our products, services, ordering process, and international trade.

8+

Years Experience

15+

Countries Served

500+

Happy Clients

24/7

Support Available

Can't find your answer? Our team is here to help!

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Orders & Pricing

Order Requirements & Pricing Information

What is your Minimum Order Quantity (MOQ)?

Do you provide samples before placing a bulk order?

How is your pricing determined and how long are quotations valid?

What shipping terms do you offer? (FOB/CIF)

Payment & Finance

Payment Terms & Methods

What are your payment terms?

What payment methods do you accept?

Do you offer credit terms or payment plans?

Production & Delivery

Manufacturing Timeline & Shipping

What is your production lead time?

Which port do you ship from and what are typical shipping times?

We ship from Port Qasim, Karachi, Pakistan - one of Pakistan's largest and most efficient deep-sea ports with excellent international connectivity.

Estimated Shipping Time by Region:

Middle East

10-15 days (UAE, Saudi Arabia, Oman)

Southeast Asia

15-20 days (Singapore, Malaysia, Thailand)

East Asia

20-25 days (China, South Korea, Japan)

Europe

30-35 days (Main European ports)

Africa

25-35 days (East/West Africa)

Americas

35-45 days (USA, South America)

Note: Shipping times are estimates and may vary based on shipping line schedules, weather conditions, and port congestion. We work with reliable freight forwarders to ensure timely delivery.

How do you package products for international shipping?

Quality & Certification

Quality Assurance & Standards

What quality certificates and reports do you provide?

Yes, we provide comprehensive quality certificates and reports with every shipment. We can also arrange additional certifications upon client request.

Standard Documentation Included:

Mill Test Certificate (MTC)

EN 10204 3.1 or 3.2 compliance

Material Test Report

Detailed composition analysis

Chemical Analysis

Complete chemical composition

Weight Certificate

Certified weight documentation

Packing List

Detailed shipment contents

Quality Compliance

ASTM/EN/JIS standards

Available Upon Request:

Certificate of Origin

Chamber of Commerce Certificates

Fumigation Certificate

ISO Certificates

Third-Party Inspection Reports

Any country-specific certificates

Do you allow third-party inspection?

Yes, absolutely! We welcome and encourage third-party verification and inspection. We have nothing to hide and are confident in our product quality.

Accepted Third-Party Inspection Agencies:

SGS

Société Générale de Surveillance

Bureau Veritas

International certification

Intertek

Global quality services

TÜV

Technical inspection association

Or any other internationally recognized inspection agency of your choice.

Inspection Process:

Notification: Inform us in advance about your preferred inspection agency
Coordination: We'll schedule the inspection at our facility before shipment
Full Access: Inspector gets complete access to verify quality and specifications
Cost: Inspection fees are typically borne by the buyer unless otherwise agreed

Third-party inspection adds an extra layer of trust and ensures you receive exactly what you ordered with verified quality.

What international quality standards do your products meet?

Customization & Services

Product Customization & Company Information

Can you customize products according to our specifications?

Yes, absolutely! As a manufacturer, we offer complete customization according to your specific requirements. We understand that different applications require different specifications.

Customization Options Available:

Custom Sizes & Dimensions

Thickness, width, length to your specs

Alloy Composition

Specific grades and chemical content

Surface Finish

Mill finish, polished, coated, etc.

Temper & Hardness

Mechanical properties as needed

Custom Marking

Logos, labels, identification marks

Special Packaging

Per your requirements

Customization Costs:

Extra costs for customization will depend on the type and complexity of modifications required:

Minor customizations: Usually minimal or no additional cost
Special alloys or processing: Additional charges based on material and process
Volume matters: Larger orders get better customization rates

Send us your technical drawings, specifications, or requirements, and we'll provide a detailed quotation with customization costs clearly outlined.

Which countries do you export to?

We export worldwide to 30+ countries across all major continents. Our global reach demonstrates our capability to handle international logistics, customs, and quality requirements.

Our Export Markets:

United Arab Emirates

Saudi Arabia

Qatar & Oman

Singapore

Malaysia

Thailand

China & Hong Kong

South Korea

Japan

Turkey

Germany

United Kingdom

Kenya & Tanzania

South Africa

United States

...and many more countries worldwide!

New Markets Welcome: Even if your country isn't listed, we can arrange export to your location. We handle all export documentation and logistics worldwide.

What makes ZeVo Metals different from competitors?

ZeVo Metals stands out in the competitive metal industry through our commitment to quality, transparency, and customer satisfaction. Here's what makes us your trusted partner:

Direct Manufacturer - No Middlemen

We own and operate our manufacturing facility, giving you the best prices, quality control, and customization flexibility. You deal directly with the source.

8+ Years of Proven Excellence

Since 2016, we've built lasting relationships with 500+ satisfied clients worldwide. Our track record speaks for itself with 95% customer retention rate.

Internationally Certified Quality

ISO 9001:2015 certified with products meeting ASTM, EN, and JIS standards. Every shipment includes complete quality documentation and mill test certificates.

Transparent & Fair Pricing

LME-based pricing ensures you get fair market rates. No hidden costs, no surprises. What we quote is what you pay.

Dedicated Customer Support

24/7 customer support with dedicated account managers. We respond to inquiries within 24 hours and keep you updated throughout the entire process.

Reliable & On-Time Delivery

Consistent 20-25 day production timeline with transparent tracking. We ship from Port Qasim with established logistics partnerships ensuring smooth delivery worldwide.

Join 500+ satisfied clients across 30+ countries who trust ZeVo Metals as their preferred copper and aluminum supplier

How do I place an order with ZeVo Metals?

Ordering from ZeVo Metals is simple and straightforward. We've streamlined the process to make international trade easy:

1

Contact Us with Your Requirements

Send us your specifications via email ([email protected]), WhatsApp (+92-324-2426000), or our contact form. Include product type, quantity, grade, size, and destination.

2

Receive Quotation (Within 24 Hours)

Our team will send you a detailed quotation including product specs, pricing (FOB/CIF), payment terms, and estimated delivery timeline.

3

Confirm Order & Receive Proforma Invoice

Once you accept the quotation, we'll send a Proforma Invoice (PI) with complete order details, banking information, and terms.

4

Make 50% Advance Payment

Transfer the advance payment via T/T or open L/C as per agreed terms. Production starts immediately upon payment confirmation.

5

Production & Updates (20-25 Days)

We keep you informed with regular updates. Quality inspection can be arranged before shipment if desired.

6

Final Payment & Shipping Documents

Pay remaining 50% against Bill of Lading. We provide complete shipping documents: BL, Packing List, Invoice, Certificates, and all required export documentation.

7

Receive Your Order

Track your shipment and receive products at your destination. We're available for any post-delivery support you need.

Ready to Get Started?

Request Quote Chat on WhatsApp

Still Have Questions?

Our experienced team is here to help! Get personalized answers to your specific questions about our products, services, or international trade process.

[email protected] +92-324-2426000

We respond to all inquiries within 24 hours